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Practitioner Level Workshop (£950 plus VAT)
Hook, Hampshire UK.
Please contact for future dates
 Click here for a Facilties Management Operational Excellence Workshop brochure
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Facilities like offices, warehouses, production facilities, utilities, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are a major asset too.
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This course shows you how to organize and manage a facilities department as a successful “business within a business”. The goal is to run the facilities in an effective and efficient way, in order to integrate function, people and place.
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The workshop is designed to help delegates to:
- understand the basic elements of facilities management
- learn what best practices are available and best suitable for implementation in their organization
- understand how to draw up a maintenance concept and maintenance plan
- learn how to implement and use facility management information systems (FMIS)
- learn how to monitor performance and improve results
The Delegates
- Facility Managers, Maintenance engineers and Team leaders
- Anyone who is involved in operating, maintaining and managing facilities (buildings, utilities, landscaping) and wishes to update themselves on the basic elements of facilities management, best practices and implementation aspects
The Process
The course will be conducted along workshop principles with formal lectures, case studies and interactive practical exercises. There will be many opportunities for discussion and sharing experiences.
The Goals
The course provides knowledge to understand and implement basis elements and best practices of facilities management into the organization. It provides instruments to improve the performance in both short as well as long term.
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The Programme Contents:
- Introduction:
- What are facilities?
- Management of facilities: what does it mean?
- Facilities Management Process
- Facilities Management as “a business within a business”
- Organizational aspects
- Basic elements of Facilities Management:
- facility planning
- project realization
- facility operation & maintenance
- Basic elements of Facilities Management:
- Facility planning
- strategic & annual planning
- financial management
- space planning & management
- real estate options
- Project realization
- design, build, maintain cycle
- project management & organization
- construction aspects
- Facility operation & maintenance
- work coordination
- facility operations & services
- maintenance & repair
- safety, health & environment
- risk management
- quality management
- information management
- Preventive Maintenance:
- Risk Based Maintenance
- developing a maintenance concept based on Risk Based Maintenance
- specific aspects:
- general cleaning tasks
- elevator & escalator maintenance
- utility maintenance:
- process water & steam
- air handling
- sewage treatment
- landscaping services
- electronics & communication systems
- safety equipment
- Planning & Scheduling maintenance:
- long term preventive maintenance planning
- scheduling preventive and corrective maintenance
- work order systems
- administrating & analyzing the data
- Outsourcing considerations
- what to outsource and what not
- choosing the right contractor
- how to manage this
- Contracting
- contract types
- the service level agreement cycle
- Operational Excellence
- target setting
- monitoring performance
- the Balanced Facilities Management Scorecard
- how to use benchmarking
- wrap-up
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